We hope that you are entirely satisfied with your dental care and treatment and would be happy to recommend our services to others.  

Copies of our structured complaints procedure are available on request at reception. Please speak to  our designated Complaints Officer, Diane Szabo to discuss your concerns. If you need somewhere more private to discuss your concerns rather than at the reception desk, please ask and we will be happy to oblige.

NHS complainants

For NHS complainants, please contact:

Complaints Team,
NHS Sheffield,
722 Prince of Wales Road,
Sheffield,
S9 4EU.

Contact telephone numbers: 0114 305 1101 or 0114 305 1094

You may also contact the Sheffield Patient Services team (Formally PALS – Patient Advice and Liaison Service)

Sheffield Patient Services Team,
Patient Partnership Department,
Floor B, Royal Hallamshire Hospital,
Glossop Road,
Sheffield,
South Yorkshire
S10 2JF.

Private Patients

Please contact the GDC (General Dental Council)

General Dental Council,
37 Wimpole Street,
London,
W1G 8DQ

Contact number: 0845 222 4141

Website: www.gdc-uk.org.

Dental Complaints Service

If you are not satisfied with the result of our procedure then a complaint may be made to the independent Dental Complaints Service:

  • Tel: 08456 120 540.

 

General Dental Council (GDC)

You have the right to check our team’s registration status, or to follow up your concerns further, on the General Dental Council’s website: www.gdc-uk.org.

CORONAVIRUS INFO - Our practice will re-open at 9.00 on Monday 15th of June. Please telephone 01142488513 to book an appointment.

We have taken safety precautions to prioritise the safety of all patients and staff – for instance the use of screens, no waiting inside the practice and staff wearing personal protective equipment. We will also carry out a short screening questionnaire before you attend the practice.

It may still be necessary for us to refer you elsewhere for treatment as in this early phase, we will be seeing patients who need urgent dental care only, until we fulfil other safety requirements. We hope routine dental and hygiene care will follow shortly, and will update you by text, email and here on our website.